Interface UX audit
A rapid diagnosis of the product: we walk the journeys as users do, cross-check behaviour against analytics and collect everything that stops people reaching the target action. A fit when traffic is there but enquiries are not.
What the work covers
- A heuristic review against Nielsen’s ten criteria and industry practice
- Walking 5–7 key journeys on desktop and mobile
- Analytics review in Google Analytics or similar tools: funnels, click maps, scrolls, session recordings
- Comparison with 3–5 competitors on your own journeys
- A check of forms, errors, empty states and load speed
- An accessibility check: contrast, tap target sizes, keyboard
- A list of hypotheses scored by impact and effort to implement
What you get
- A PDF report built as “problem → what it costs → what to do”
- A hypothesis table prioritised by impact against effort
- Sketched solutions for the 3–5 worst places
- A one-hour meeting walking through the findings and answering questions
How the work runs
Who it suits
- Traffic is coming but conversion is below expectation
- You need to size the work before starting a redesign
- You need an independent view before defending a budget
What drives the price
- Number of journeys and user roles
- Whether analytics and session recordings are already set up
- Whether interviews with real users are needed
- Number of platforms: web only, or web and app
Let us price your taskWe will send an estimate and a plan of work within one business day. The price is fixed in the contract and does not grow as the project runs.
Ask for a case study on this serviceWe will send a write-up of a similar project: what we did, how long it took and what the client got. If the project is under NDA, we show the figures without the name.


